FAQ for Mark Anastasi's Ebooks

 

Dear friend,

Thank you for your recent interest in my work.

I am blessed to have so many people write to me from the four corners of the world, with questions and with wonderful testimonials (for which I am very grateful! Thank you!!)

Unfortunately, due to an overwhelming inflow of queries (more than 300 per day) I find myself unable to respond to each email individually.

I sincerely wish to help you and your loved ones with regaining your health. I am passionate about helping people have an extraordinary quality of life!

I cannot answer questions related to a medical condition, as the answers are in my book, and it would be dangerous for me to do so, from a legal standpoint, without seeing you or knowing your medical background etc. So please, if you have a question that is medical in nature, I refer you back to my book and my website.

Any other questions, I hope I have covered in the following FAQ page:

1. Question

“I don't have a credit card – do you accept cheques or cash?”

Answer

At this point in time, we ONLY accept payment through Clickbank, and via credit card uniquely, and we offer the information ONLY in e-form (NOT hard copy). A lot of my readers have friends of theirs buy the ebook for them, with their credit cards. This is very common for my customers in Africa, India, & Pakistan.

2. Question

“ I am having problems when trying to purchase the book, what should I do?”

Answer

Same answer as above.
Clickbank some times refuses payments from certain countries or types of credit cards.
Clickbank now provides the option of paying through Paypal, though.

3. Question

“Can I get a hard copy of the book?”

Answer

The book is only available as an e-book via a download. This is excellent as you receive the information immediately! You can also print out the book so that it is easier to read.

4. Question

“What happens after I’ve paid for your ebook, through Clickbank’s secure server? How do I actually receive the ebook?”

 

Answer

Once you’ve filled in your payment details, Clickbank will automatically and instantly forward you to my ‘thank you’ page, where you will be able to download my ebook and free bonuses (it takes just a few seconds to do so).

5. Question

”How much is the book in my currency?”

Answer

The book is priced in US Dollars. Go to www.oanda.com/convert/classic and type in the US Dollar amount in the top left hand box and select your own currency in the bottom right hand box. Click ‘Convert Now’ to find out the price.

6. Question

”Where can I buy Glyconutrients or Supergreens?”

Answer

I am not a supplier of any nutritional supplements. I recommend that you visit www.8essentials.com or www.innerlightinc.com for further information on these products.

7. Question

“How do I download my ebook?”

Answer

In order to open your book you must have a copy of Winzip which can be downloaded for free by clicking on this link www.winzip.com/downwz.htm and selecting the 'Winzip' option.

(This is a free 'evaluation' (trial).

You must also have Adobe Acrobat Reader. This is a free download and can be found at www.adobe.com.

8. Question

“I am having challenges / technical problems downloading my ebook. What should I do?”

Answer

Please ensure that you have followed the advice in the answer to the previous question. If this has not worked, please email ebookenqs@hotmail.com with the subject “(receipt number), (name of book) – technical challenge” and briefly describe the problem so that we may send you a copy via email.

9. Question

“I bought my ebook but I still haven’t received it. What should I do?”

Answer

Once you have paid through Clickbank, Clickbank will automatically re-direct you to my ‘Thank-you’ page (also known as my ‘Download’ page), where you can simply download my ebook + bonuses.

Please ensure that you HAVE paid, and that you have the Winzip and Adobe software necessary to open the file.

If you have paid, you should have received a receipt number from Clickbank.

Also: please see answer to previous question.

10. Question

 “I didn’t receive my free report / I couldn’t read my free report – please can you send me the report again?”

Answer

Some times certain Internet providers block automatic emails or send it to your ‘Junk’ folder.

In order to get another copy of your free report, please write to ebookenqs@hotmail.com with the subject “Please send me my Free Report on ……………. (name of disease)”

11. Question

 “Does the book come in any other languages?”

Answer

For the time being, the book is only available in English.

12. Question

 “Is there an audio version of the book available?”

Answer

Currently, I am working on producing an audio version of my book. This will be ready in due course.

13. Question

“If this is such an extraordinary discovery, how come I haven’t heard anything about it? How come it hasn’t been on the news? ”

Answer
The medical establishment, pharmaceutical companies, and the food industry have suppressed this information from the public eye by controlling the media (through their multi-billion advertising budgets). They also control medical schools by funding them, thus determining the curriculum that is taught to doctors.The only way you will hear about THE TRUTH is through word of mouth and the Internet.

14. Question

“If you are really all about helping people and making a difference in the world, why do you charge money for this life-saving information? You should make it available to everyone for free!”

Answer

If it were free of charge, people would not value my ebook. If you paid $10,000 for this information, you would read every page with the attention it TRULY deserves (and by the way, $10,000 for this is CHEAP!)
Also, it costs a lot of money to market to people on the Internet. We have to spend a lot in marketing for this invaluable information to reach you. It is very important that this website is self-sustainable financially.

I deliver this information for FREE through my public speaking engagements.

Also, it allows me to do research in order for me to help more and more people.

Finally, I give this information away every day of the week, free of charge, especially to people in third world countries. I also share this with everyone I meet, or through public speaking, and soon through the LifeQuest Healing Centers that I am setting up. I appreciate your contribution in helping me continue doing so.

15. Question

“Why should I listen to anything you are saying? You’re not a doctor, nor medically trained.”

Answer

That is correct, I am not a doctor. What I am doing is MARKETING the breakthrough discoveries of THE BEST doctors, health practitioners, and health companies out there (and by ‘best’ I mean THOSE THAT PRODUCE THE MOST AMAZING, SPECTACULAR, PROVEN RESULTS.)

Should your question NOT have been covered in the above FAQ page, please email me at ebookenqs@hotmail.com

Yours sincerely

Mark Anastasi
C.E.O
LifeQuest Education

Copyright © 2006 Lifequest Education

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